INNOWOOD looks and feels like real timber without its inherent shortcomings such as timber’s tendency to crack, warp, split or rot over time when used in outdoor. INNOWOOD is also low maintenance, lightweight, and resistant to termites, water and fire. INNOWOOD is also self-extinguishing if subjected to fire.

INNOWOOD is highly durable and is warranted against cracking, splitting, rotting, flaking or peeling, splinters, water and moisture. Please refer to our warranty document.

INNOWOOD is non toxic, splinter-proof, making it ideal for children and bare feet!

Metal roofing can add to the heat load of the cladding due to UV rays reflecting off the surface which may adversely affect the Innowood product under normal installation conditions. Therefore additional supports or shorter spans is required to counter this.

Please contact INNOWOOD to obtain the additional design consideration requirement for project specific.

While the initial cost to build a pine or hardwood deck may be lower, the value of an INNOWOOD deck truly comes into its own over the longer term, easy to install and low maintenance and significant cost and time savings.

Any natural product that is exposed to the elements and particularly UV exposure will change in colour over time. INNOWOOD board is like natural timber, fading overtime to off white/silver grey colour when used in outdoor applications.

Recoating according to our Recoating Procedure Guideline will also have the benefit of assisting in bringing back some colour but bear in mind that it is very difficult to achieve the same colour or surface finish that has already began to show signs of discolouration.

Like natural wood products, the INNOWOOD products will naturally fade over time under the effect of weathering factors when exposed to sunlight and UV. They will gradually fade to an off-white / silver grey tone, but unlike natural wood, will not mould, split or crack.

Therefore, the INNOWOOD products that are going to be used outdoors are precoated to protect the original surface from UV exposure and can be re-coated after a period of time based on personal preference, reducing the degree of adverse effects from the sunlight and weathering of the product to extend the colour lifespan.

To prolong the effects of fading, INNOWOOD is supplied factory precoated. However, no matter what kind of coating is used, after years of sunlight and different levels of ultraviolet exposure, the products will still gradually fade to different levels.

The durability of the coating are difficult to measure or cannot be specifically guaranteed, depending on the environment in which the product is installed.

This can be illustrated by the installation of the same material with same coating and the same surface treatment but after a period of time, products exposed to direct sunlight appear to fade faster than products exposed to less sunlight. This is not a product or coating issue but is a natural phenomenon found in all natural materials where the colour is affected to different degrees dependant on the level of direct sunlight.

Based on our experience and observations, all coating life expectancies can be used as a guide only. Please note that our warranty does not cover discoloration or other damages to the product caused by air pollution, exposure to harmful chemicals, or normal weathering from the elements. Please refer to our warranty manual in the support section below for full disclosure/details.

Under harsh Australian conditions, the durability of the coating to weathering will also depend on the degree of sun exposure and can be maintained for approximately 5-7 years for regions of low UV intensity, and low degrees of sun exposure. In regions with high UV intensity, constant direct sun exposures or extreme weather, the durability of coating to weathering can be maintained for approximately 2-4 years.

Generally, lighter colours such as Golden and Premium Oak fade faster than darker colours such as Weathered Wood and Urban Oak that retain colour for much longer. With colours such as Spotted Gum and Tasmanian Oak behaving with normal fading levels.

Recoating is only required when the INNOWOOD surface begins to show signs of discolouration and dullness. To recoat follow the Recoating Procedure Guideline.

Recoating according to our Recoating Procedure Guideline will also have the benefit of assisting in bringing back some colour but bear in mind that it is very difficult to achieve the same colour or surface finish that has already began to show signs of discolouration.

INNOWOOD board is made predominantly from timber hardwood waste therefore colour will vary slightly according to the hardwood species used in its manufacture. It is therefore recommended that all the boards be sourced from the same production batch and if there are still variations within the batch, ensure that the material is mixed prior to installation.

To maintain the finish and extend the life of your INNOWOOD boards, regular simple maintenance is recommended. A regular simple cleaning routine is important to keep your INNOWOOD boards looking their best. Simple remove surface dirt by sweeping or washing down the boards with water, do not use abrasive substances or pressure cleaners.

INNOWOOD boards should be handled with care when loading and unloading (do no drop on the ground), stored undercover on a flat surface and supported at 450mm centres until ready to be installed.

INNOWOOD Composite Timber under AS1530.3 is self extinguishing with zero spread of flame index or very little support for further combustion.

Further to the above, INNOWOOD boards have been tested and achieve up to a Group 1 rating (ASNZS 3837 – Specification A2.4 of BCA) or up to BAL- 29 Rating (AS3959:2009 – Construction of Building in Bushfire Prone Areas, Appendix F). Upon request based on specific project requirements, INNOWOOD Boards can achieve these ratings with the option of high performance formulas that have been modified from the standard formulation, whilst still maintaining the natural look and feel of real timber.

The INNOWOOD material is made up of primarily recycled repurposed natural timber waste products and as a testament we have received a EPD accreditation for our products’ full lifecyle.

INNOWOOD Boards do not move across the boards’ width but like all composite timber will expand and contract along the length of the material with temperature changes. This movement is controlled but following our installation manuals that have provisions to controlling these movements.

Premium Fibre Deck uses patented technology that incorporated fibre layers to significantly reduce overall movements in length.

INNOWOOD composite products do not split or crack due to UV exposure, heat, or dehydration effects like natural wood when installed outdoors.

Yes, If the product is installed according to the related INNOWOOD installation manual, care and maintain  according INNOWOOD care and maintain instruction INNOWOOD offers a minimum 10-year warranty against splitting or cracking.

The nature of wood is that the orientation of the matter that makes up its cells is fairly random. Wood expands or contracts to different degrees in different directions as the external conditions change. With the change of temperature and the passage of time, the moisture of nature wood evaporates and cracks due to material drying. These are the inherent properties of wood as a natural material.

INNOWOOD composite wood material, its material structure is not exactly the same as that of pure wood, It will not crack due to moisture evaporation. However, INNOWOOD material is the same as natural wood, it will expands or contracts due to changes in external temperature conditions, and in the absence of allowed space, the INNOWOOD material will crack abnormally under stress due to its inability to expand or contracts. Therefore, this unexpected rupture is only possible if the INNOWOOD material handling and installation manuals are not followed.

Failure to comply with the installation manuals or material handling instructions may result in undesirable long-term effects on the material, such as warping.

Yes, before the installation, please ensure that the installers are complying with INNOWOOD’s installation manuals and material handling instructions. If you have any questions about the installation, feel free to contact our customer service team and technical team.

In addition to its aesthetic appeal, Innowood is specifically engineered for resilience, making it perfect for challenging coastal environments where corrosive salt air is a factor.

Our milestone project, the Sydney Wildlife Zoo in 2006 and Sydney Wharf 8 and 9 in 2007, have been exposed to corrosive costal weather conditions and tidal zones, and are still standing strong.

We proudly offer up to a 15-year warranty against defects like warping, splitting, and cracking. Please note that the Innowood Warranty is only applicable to the Innowood Material itself. If the external coating shows signs of weathering, flaking, or peeling, our Recoating Procedure Guideline ensures the product’s longevity.

Yes, we partnered with Dulux in 2012 to test their EndureDeck coating on our materials. The outcome was positive, and we’ve consistently used Dulux Intergrain for all recoating projects since. Dulux has also provided us with their technical bulletin to demonstrate Intergrain’s superior adhesion to our product.

As we continue to expand our client base, we’re gearing up for a future where many will seek recoating options. With the proper care, Innowood can last far beyond its 15-year warranty.